Veterinary Patient Care Assistant

The role:

We’re on the lookout for ambitious, driven and caring veterinary patient care assistants who want to drive change and make a difference. We need you to help us build nothing short of the world’s best veterinary group….

For colleagues who aspire to pursue a career within the veterinary profession or as a Registered Veterinary Nurse, this role can provide the perfect first step. With a blend of hands-on clinical and client experience responsibilities, we will fully support you and encourage you to learn from some of the very best in the profession.

This is a permanent role as part of our clinic team with no out of hours requirements.

About us:

We are creating the future of pet health care and an unrivalled pet owner experience from brand new purpose built practices situated across London. To do this we’re putting people back at the heart of practice; creating a space where our vets and nurses have the time to care, develop themselves and others and are empowered to go the extra mile to deliver to their potential.

We want our teams to relish coming to work again. To re-ignite the compassion for the profession we all know and love. Our patients will look forward to coming to see us in the clinic and pet owners will receive an exemplary customer experience.

You’ll be joining a caring Pickles team who are striving to be the best they can be. We embrace our inevitable failures and mistakes, looking to learn and develop together in a supportive environment.

Your new clinic:

Our first location in Fulham in South West London has been built from the ground up; designed around our colleagues, clients and pets because we believe in creating space for the things that matter.

The brand new facilities include digital x-ray, in house laboratory, ultrasound, dental suite with radiography, a large operating theatre, separate dog and cat wards and dedicated welfare space for you and the team.

Your experience:

You will be a friendly and engaging professional who is willing to go the extra mile. You will be keen to learn how to provide, and help to deliver high levels of clinical care and an exemplary pet owner experience.

You may already have one to two years of previous veterinary practice experience, but this is not essential; full training will be provided as required.

Further support and training in your career development will be actively encouraged depending on your career aspirations.

Who are we looking for:

We are looking for patient care assistants who strongly align to our beliefs and values:

Deliver a consistently simple, reassuring service

We love bells and whistles (what dog and cat doesn’t), but despite our proprietary tech and next generation practices it's all about providing what owners want; simple, reliable, reassuring service and a relationship with someone who can care.

Care delivered with caring

We’re pet people at heart and love what we do. Too often passion has been stripped for profit but we think that’s a downward spiral. We’re driven to deliver the very best care because we care, from the smallest kitten to the biggest Great Dane.

People at the heart of practice

Our technology is designed for the service of people, enabling clinicians to provide excellent person to person care. People are the heart of practice and the heart of pickles. We ask a lot but give as much in return. We’re development focussed and involve everyone in our success.

Dogs, cats but no bull (we’ put the fundamentals first and deliver with excellence)

What we want to do isn’t easy, but it can be simple and we want to keep it that way. We believe in transparency and honesty in dealing with each other and our customers. When something can be better we want everyone to call it out - no bull.